Shipping

We offer worldwide shipping.

Shipping to Georgia is carried via Georgian Express (the official partner of DHL Express in Georgia).

Delivery time is 1-2 working days, after placing the order.

International shipments will be sent via Aramex, the only exception is Russian Federation. Shipments to Russian Federation will be sent via EMS Service.

Please note the additional cost connected with delivery service (in case of International shipment) during the checkout.

Average delivery time:

Aramex – 5-7 working days.

EMS Service (Russian Federation) – 10-12 working days.

Please note, orders placed after Fridays 15:00, will be sent on Mondays. Orders received on public holiday, will be sent on next possible working day.

After order is sent, you will receive email with tracking number, to follow the parcel.

Please provide detailed shipping information while placing the order including the contact phone number, to avoid delays.

We are not able to redirect orders / change delivery address after they leave the warehouse.

We do not take responsibility for duties and taxes applied in the country of delivery.  All orders will include an invoice declaring the exact total amount of the purchased goods. We are not able to lower or change the value or mark the product as gift on the invoice of the parcel, since such actions are illegal and in violation with International Import Regulations as stated in Georgian Law.

For the moment, returns / exchanges shipment costs are covered by customer and parcel should be shipped back to us in a below address:

ANOUKI LLC

2 Tarkhnishvili St

0108, Tbilisi, Georgia

Questions: [email protected] , please note, it may take up to 24 hours to receive the reply from us.